FAQs

1. What is Eduleaf?

Eduleaf is an online platform dedicated to selling books directly to readers through a carefully curated selection. We offer new, used, and rare books — all sold and fulfilled by Eduleaf to ensure a transparent, reliable, and seamless shopping experience.

How do I place an order?

Simply browse the catalog, add items to your cart, and complete checkout. Once your payment is confirmed, we or the seller will begin processing and packing your order.

How long does shipping take?

Total delivery time = Handling time + Transit time:

Handling time: 1–3 business days after payment confirmation
Transit time:
- Standard Shipping: 10–15 business days – $4.99
- Premium Shipping: 6–10 business days – $6.99
- Express Shipping: 3–5 business days – $10.99

Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days.

Can I track my order?

Yes. Once your order ships, you’ll receive an email confirmation with a tracking number. Please allow 1–2 business days for the tracking link to become active.

Who do I contact if I have an issue with my order?

If you experience issues with a product or delivery, please contact the seller (if applicable) or email [email protected] for assistance.

Does Eduleaf charge taxes or customs fees?

No. We do not collect any taxes or customs fees on shipments. Buyers are responsible for any additional fees that may apply.

Can I ship to multiple addresses in one order?

No. Each order can be shipped to only one address. To send items to multiple addresses, please place separate orders.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track your order, save your address, and manage purchases more easily.

Can I cancel or return an order?

You can request to cancel an order within 6 hours of payment. Eduleaf accepts returns within 30 days from the date of delivery. For full details, see our Returns & Refunds Policy.

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